Orders are dispatched Monday to Friday according to the following information. Orders placed Friday evening through Sunday will be dispatched on the following Monday.
***COVID-19 DELAYS UPDATE***
Please see below for how orders placed with us are currently being affected by Coronavirus.
Current restrictions are having a severe effect on the operating hours of Royal Mail in our area, meaning the majority of parcels sent using this method are unable to be dispatched until the morning of the next working day. There are also many parts of the country with reduced services meaning possible delays in delivery. With that in mind, all Royal Mail packages will be upgraded to tracked 24 at no extra cost. Whilst this doesn't necessarily mean it'll arrive within 24 hours, it hopefully goes some way to make up for the delay in dispatching.
If choosing Hermes, any orders placed by 4pm Mon - Fri will be dispatched same day, with a delivery time of 2-4 days. Tracking information will be provided allowing you to keep an eye on your parcel.
We would like to thank all postal and courier service employees for their hard work during this difficult period.
All orders are sent in discreet packaging with no reference to Herbivorez or the contents within. Credit/Debit card statements will show either AGRETAIL or PAYPAL*AGRETAIL
UK & Channel Islands:
Royal Mail Tracked 24: FREE for orders over £50, £2.95 for orders 49.99 and under.
Hermes Standard: FREE for orders over £50, £2.95 for orders 49.99 and under.
Since the UK has left the European Union, shipping to the EU has now changed. When you specify your address (either when ordering or through being logged in), UK VAT will be removed. This will now be charged by your local customs authority on entering the country, and it is possible you will incur additional fees.
Please note that all taxes, fees and duty (if applicable) are the responsibility of you, the customer. We are deeply sorry for any inconvenience this may cause.
All packages will be sent by Royal Mail International tracked & signed.
£9.95: Orders up to £50
£4.95: Orders up to £125
FREE: Orders over £125
These parcels aim to be delivered within 3-5 working days. Any customs fees (if applicable) are the responsibility of the customer.
***Torches/Lighters cannot be sent outside of the UK***
Rest of the World:
We're happy to ship anywhere but the store is currently only set up to accept UK and European orders. We're working on changing that, but if you do wish to purchase, just contact us and we'll be happy to work something out!